Request for a process level escalation function so we can send the email or call SmartObject, GotoActivity, or Terminate the workitem. This is for long running process. The escalation might be 1 year away.
There is deadline per stage but if the process has many stages it's a pain to have to implement it in each stage.
There is also a parallel route timer solution by another dev but the timer route would go away with a GotoActivity.